Thank you for shopping with Greviathegreenway. We want you to have a smooth and satisfying shopping experience. Please read our Refund & Return Policy below.

Eligibility for Returns

You may request a return if:

The product is damaged or defective upon delivery

You received the wrong item

The product is expired or missing items

To be eligible, the item must be:

Unused

In its original packaging

Reported within 2 days of delivery

Non-Returnable Items

The following items cannot be returned:

Opened or used products

Items without original packaging

Products damaged due to customer handling

Items marked as non-returnable on the website

Return Process

Contact us via email or phone with your order number and issue.

Provide photos or videos for verification (if required).

Once approved, we will arrange for pickup or request you to ship the item back.

Refund Policy

Refunds are issued when:

The returned product passes inspection

The return reason is valid and verified

Refund method:

Once the Refund is accepted then Refund Amount  will be credited to your original payment method with in 7 to 14 Bussiness Days

Refund policy:

If the payment gateway delays refund processing, we are not responsible for such delays.

Replacement Policy

If available, we can offer a replacement instead of a refund for damaged or wrong items.

Once the Replacement is approved the item will be Processed and deliver within 5-7 business days.

6. Order Cancellation

You may cancel your order before it is shipped. Once shipped, cancellation is not possible.

Contact Us

For returns or refund support:

Website: greviathegreenway.com

Email: greviathegreenway@gmail.com

Phone:  +91 63823 23676