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Shipment Policy

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Shipment Policy

 At Greviathegreenway, we aim to deliver your products safely and on time. Please read our Shipping Policy to understand how we process and deliver orders.

Order Processing Time

All orders are processed within 1–2 business days.

Orders placed on weekends or holidays will be processed on the next business day.

You will receive an order confirmation email once your order is placed.

Shipping Time

Delivery timelines may vary depending on your location:

Standard Delivery: 3–7 business days

Remote Areas: Additional time may be required

Note: Delivery times are estimates and may vary due to courier delays, weather conditions, or high-volume periods.

 Shipping Charges

Shipping fees (if applicable) will be displayed at checkout.

Free shipping may be available during offers or for orders above a certain value.

Order Tracking

Once your order is shipped:

You will receive a tracking link via SMS/Email.

You can check the delivery status using the tracking number provided.

Delivery Attempts

Our courier partners will attempt delivery 2–3 times.

If undelivered after multiple attempts, the order may be returned to us.

Reshipping may require additional shipping charges.

Incorrect or Incomplete Address

We are not responsible for delays or failed deliveries caused by:

Wrong shipping address

Incomplete address details

Customer unavailability

Please ensure your address details are correct before placing the order.

 Damaged or Missing Items

If your order arrives damaged, opened, or items are missing:

Take photos or videos of the package

Contact us within 24–48 hours of delivery

We will assist with replacements or refunds as per our Refund & Return Policy.

 International Shipping

Currently, we do not offer international shipping. We only ship within India.

Contact Us

For shipping-related queries:

Website: greviathegreenway.com

Email: greviathegreenway@gmail.com

Phone: +91 63823 23676

 

Services

Free Shipping

Free shipping on all orders above ₹1000 across Tamil Nadu

Support Availability

Support available 9 AM – 6 PM.Queries answered next working day.

No Returns / Exchange Policy

No returns. Exchange allowed for damaged items with video proof.

Secure Payment

If a payment issue occurs, wait a few minutes before trying again.

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